New Zealand Deliveries

All orders for delivery within New Zealand are sent by tracked courier service via NZ Post or NZ Couriers. Delivery must be to a physical address – parcels cannot be delivered to PO Boxes or Private Bags. JBees Limited reserves the right to alter the method of delivery without notice.

Delivery Charges

New Zealand delivery prices are as follows:

• North Island orders up to $50 – $8
• North Island orders over $50 – Free
• South Island orders up to $50 – $12
• South Island orders over $50 – Free

Dispatch

We dispatch orders within 24 hours of payment being received. Orders made during the weekend or a public holiday will be sent on the next working day.

Target Delivery Times

NEW ZEALAND

Delivery can take 3 – 5 working days for most addresses but rural (non-urban) delivery can take up to 4 – 6 working days to arrive.

Risk & Responsibility

Unfortunately, JBees Limited cannot take responsibility for delays in delivery once it has shipped with the courier. You will be provided with a unique courier tracking ID or reference number which will provide real-time online track & trace of your parcel. We will endeavour to assist with any delivery issues where possible.

In the unlikely event that your parcel is not delivered or is lost in transit, we have a flexible replace or refund policy, on a case-by-case basis.

For any shipping queries, please email info@jbeeshoney.nz

International Orders

Please contact us to make an arrangement for an international order to be sent to your country of origin. Depending on your country of origin, the requirements; tariffs, duties and other compliances do vary for each country. We endeavour to ensure you receive your order using the best cost-effective option with a global courier operator. Please note we have specific terms of trade for international orders. Please email info@jbeeshoney.nz for more details.